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Cancellations/Substitution Policies

Cancellation requests must be submitted in writing on or before January 25, 2024, to receive a partial refund. A $600 administrative fee will be deducted from all cancellation refunds. Approved refunds will be processed after the conference. 

Cancellation requests received after January 25, 2024, will NOT be honored.

Substitutions

You may transfer your registration until your name badge is printed onsite. 

Send your request to: CustomerCare@bio.org

Membership Status

BIO members receive discounted registration fees for all BIO events. Become a member by Tuesday, February 27, 2024 and save up to $550!
Click here for more information on BIO membership and apply to join.

For the purposes of registration for any BIO event, conference or meeting, the classification of a registrant as a research and development company, an industry service provider, an academic & technology licensing officer or a qualifying investor is subject to review by BIO.  In its sole discretion, BIO reserves the right to make the determination of the proper classification of a registrant.  Depending on this classification, an additional registration fee maybe required. BIO reserves the right to publish materials and restrict conference and/or partnering system access consistent with these determinations

Contact BIO Customer Care

E-mail: CustomerCare@bio.org

Tel: +1 (202) 962-6655 

Customer Service Hours: 9:00 am – 4:00 pm Eastern Time, Monday-Friday

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